Help & Customer Support

We’re here to assist you with any problems or questions you may have.
For technical assistance, billing issues, or general inquiries, please email us at support@apptomic.net. Our support team will respond as quickly as possible.
Common Questions
Is it possible to use your apps for free?
Yes. Our apps can be used with basic features at no cost. Some apps also include a free trial period that allows you to access full functionality for a limited time. If you choose to cancel your subscription at least one day before the end of the trial, no charges will be applied.
How do I stop my auto-renewing subscription?
You can easily cancel your subscription directly from your iPhone by following these steps:
  1. Open the Settings app on your iPhone.
  2. Tap on your Apple ID at the top of the screen.
  3. Select Subscriptions to view all active plans.
  4. Locate your LookA subscription and tap on it.
  5. Choose the active plan and tap Cancel Subscription.
If the cancel option is not visible, it means the subscription has already been canceled and will not renew. You may also manage your subscription from a Mac, Apple Watch, Apple TV, or Windows PC. Learn more here.
Subscription management and billing are handled securely through your Apple ID.